I have been happy to use Massive Inspection Services as my go-to home inspection service for many years. I am currently returning to the Real Estate business after a 3-year hiatus. Knowing I could count on Massive Inspection Services to be there, on time and prepared to deliver a professional and thorough inspection takes part of the guesswork out of an unsure market.
Aside from the obvious thorough and careful actual inspection, I really like the instant printout and presentation feature when the client receives the report. The guarantee on the report's findings is very valuable to my clients!
One thing Massive Inspection Services could do to better meet my client's needs, the inspector should automatically give the printout to the client without asking if they would prefer an e-mail version. The printout and the binder are SO impressive that the company misses an opportunity to "wow" their client if they don't receive these items. The e-mail version should be used as an automatic follow-up that would again "wow" the client.
Vince Monardo, Staten Island, New York